This notice explains how personal information is handled when you visit this website, submit an enquiry or enter into professional correspondence.
Effective 31 August 2026Unless a transaction-specific privacy notice identifies another entity, Zans Launags, operating this Private Property Office website, determines why and how personal information submitted through the site is used and acts as controller for that processing. A separate entity involved in a transaction may be an independent or joint controller and will provide further information where required.
This notice applies to information collected through launags.com, direct enquiries arising from the website and related introductory professional communications. It does not replace any more specific privacy notice supplied for a mandate, employment matter, due-diligence exercise or transaction.
Please do not submit special-category or highly sensitive information through the general contact form.
Where consent is relied on, it may be withdrawn at any time without affecting earlier lawful processing. Personal information is not sold. The website does not use personal information for solely automated decisions that produce legal or similarly significant effects.
Information is shared only where reasonably necessary and may include:
Recipients may act as processors, independent controllers or joint controllers depending on their role.
The platform is cross-border and information may be accessed or processed in the United Kingdom, European Economic Area, United States or other relevant markets. Where data-protection law restricts an international transfer, an applicable adequacy decision, approved contractual safeguards or another lawful transfer mechanism will be used, together with supplementary protections where required. Further information about a particular safeguard is available on request.
General enquiries are normally retained for up to 24 months after the last meaningful contact. Information connected with an active relationship, due-diligence process or transaction may be kept for the duration of that matter and afterwards for the period needed to meet legal, tax, accounting, regulatory, insurance or claims requirements. Security logs are retained for a shorter period unless needed to investigate an incident. Information is deleted or anonymised when it is no longer reasonably required.
Depending on the law that applies, you may have rights to request access, correction, deletion, restriction or portability of your personal information; to withdraw consent; and to object to processing based on legitimate interests or to direct marketing. These rights may be subject to lawful exemptions.
You may object at any time to direct marketing. You may also object to processing based on legitimate interests by explaining your particular situation. Send a request to zans@launags.com. Identity may be verified before a request is completed.
You may complain to the data-protection authority where you live, work or believe an infringement occurred. In the United Kingdom, this is the Information Commissioner’s Office at ico.org.uk. Contacting us first may allow the issue to be resolved promptly, but it is not a condition of complaining to an authority.
This website does not intentionally use advertising or behavioural analytics cookies. Hosting, security and delivery infrastructure may use strictly necessary technical storage or generate server logs to deliver the site, maintain sessions, prevent abuse and protect availability. If non-essential analytics or marketing technologies are introduced, this notice and any consent controls will be updated before they are used where required.
Reasonable technical and organisational measures are used to protect information against unauthorised access, alteration, disclosure or loss. No internet transmission or storage system can be guaranteed completely secure. This website and its professional services are not directed to children, and information from anyone under 18 is not knowingly requested through the enquiry form.
This notice may be updated as the website, service providers or legal requirements change. Material changes will be identified by a revised effective date. Questions, requests and complaints should be sent to zans@launags.com.